Returns and ExchangesThunder River Inc. will rework any product or award that is incorrectly engraved by us. We will work with you in any way possible to make your order correct. Thunder River, Inc. cannot be responsible for errors or misspellings provided by the customer or any changes that we may be asked to do after the order is accepted as the work may already be in process. The products we provide are unique and custom made specifically based on the information provided by the customer at the time of the order.
Thunder River, Inc. does reserve the right to use “artistic judgement” when laying out an award, plaque, knife or any other product we offer and is not responsible to rework an award, plaque, knife or any other product if the customer does not agree with layout, type size, type fact, placement of artwork or any other subjective information.
PrivacyThunder River, Inc. does not rent or sell your personally identifying information to other companies or individuals. We may share such information with trusted businesses or persons for the sole purpose of providing products or services you've requested. We may disclose such information if required by law or have a good faith belief that it is reasonably necessary to protect the rights, property or safety of Thunder River, Inc., its users, or the public.
CookiesA "cookie" is a small file containing a string of characters that is sent to your computer when you visit a site. Cookies may be used to bring functionality to parts of this site. Most browsers are initially set up to accept cookies. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features or services of this site may not function properly without cookies.
CopyrightCopyright ©2006-2014 Thunder River, Inc. Any unauthorized use, disclosure, copying, or distribution of the contents of this site without the written permission of Thunder River, Inc. is strictly prohibited. All rights reserved.
Policy ChangeThunder River, Inc. reserves the right to revise these policies at any time. Revisions will be posted on this page and you are responsible for reviewing the page from time to time to ensure compliance.
Copyright ©2006-2014 Thunder River, Inc. All rights reserved.